James

James Jacobsen


Design leader. Builder of things that scale.


Fifteen years of shipping products, building teams, and getting design a seat at the table, across blockchain-powered global trade platforms, AI-driven enterprise SaaS, Fortune 1000 consumer apps, and brand systems for some of the most recognized media brands in the world.



I’ve worked with and for companies including Maersk, IBM, FourKites, Grocery Outlet, Ziff Davis, American Express, Adidas, and Etsy.


My work sits at the intersection of product strategy, brand craft, and AI-enabled execution. I build design cultures that ship with conviction, design systems that hold together at scale, and teams that know how to push back, make the right call, and move fast without losing quality.

Leadership Approach

I believe strong product organizations treat design as a strategic partner within product development. My leadership focuses on building design maturity by embedding UX into product strategy, establishing scalable systems, and aligning design with product and engineering.

People

Build and mentor high-performing design teams, establish design culture, and embed UX within product organizations.

Process

  • Implement scalable design workflows, research practices, and cross-functional collaboration between product, engineering, and design.

Pixels

Deliver cohesive product systems and design frameworks that scale across platforms, brands, and enterprise environments.



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Selected Product Leadership & Design Work

FourKites AI Enterprise Solution

Grocery Outlet End to End Systems Redesign

Grocery Outlet Mobile Redesign

Logos and Branding

Insights Reporting Tool

FourKites Facilities Dashboarding

Slideshow Redesign

BestVPN: Dynamic Scroll Experience

Read more here.


Let’s Connect.

I’m always open to conversations about design leadership, systems thinking, and scaling UX maturity.


jamesjacobsen@gmail.com LinkedIn.